Frequently Asked Questions
Welcome to Gulabri’s FAQ page! Here, we’ve gathered answers to the most common questions about our products, ordering, shipping, and more. If you have any other queries, feel free to contact us!
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What materials do you use in your products?
All Gulabri products are crafted using pure cotton fabric and feature traditional hand block prints, ensuring comfort, quality, and authenticity.
What makes Gulabri’s products unique?
Our designs highlight the art of hand block printing from Rajasthan, and every product is stitched with precision individually for unmatched quality. WE DO NOT BULK PRODUCE.
What is the minimum order quantity for custom designs?
We specialize in low minimum order quantities. Please contact us with your specific requirements for more details.
How long does it take to ship an order?
Orders are shipped within 2-3 days after confirmation. Please go through our Shipping Policy for more details.
Do you offer refunds?
Yes, we do offer refunds in case of returns. Please read our Return & Refund Policy carefully.
Can I exchange a product if it doesn’t fit?
Yes, we accept product exchanges. Please ensure that the product is unused, undamaged, is with originals tags intact and returned within the specified timeframe. Please read our Exchange Policy for more details.
How can I care for my Gulabri products?
To maintain the beauty and durability of our hand block prints, we recommend gentle hand washing in cold water with mild detergent. Avoid direct sunlight for drying.
Where is Gulabri based?
We are based in Jaipur, Rajasthan, the hub of traditional hand block printing and craftsmanship.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times may vary depending on the destination.
How can I contact customer support?
You can reach us at support@gulabri.com or through the "Contact us" link on our website. We’re happy to assist you with any queries.
